FAQ

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Why should I use Wild About Skin? 

All products are made from natural ingredients. All products have no parabens, petroleum, palm oil, or synthetic dyes.

Who can use Wild About Skin?

Our naturally formulated skincare and soaps can be used with any skin tone or type. If you have oily skin, dry skin or combination skin WAS will help to hydrate, and balance your skin.

How should I apply Wild About Skin?  

After cleansing your face apply Advanced Skin Therapy Serum then apply Advanced Skin Therapy Moisturizer to layer for more effective results morning and evening.

Can I use just the Skin Therapy Moisturizer or Serum alone?

Yes, you can use Skin Therapy Moisturizer alone or just  Skin Therapy Serum after cleansing. Application should be morning and night for maximum results.

What are the delivery charges for orders from the WAS Online Shop?

Standard Delivery:

$0-40.00 order: $5.95 USD

$40.01-60.00 order: $6.95 USD

$60.01-75.00 order: $8.95 USD

$75.00-$100+ order:  Free

What is the Sales Tax?

Only shipments to and within Texas will be charged 8.25% sales tax on the total amount including shipping.

How long will delivery take?

Standard delivery will take 5 to 7 business days.

What if I prefer overnight or special handling for my purchase?

Please contact us at info@wildaboutskin.com to request, and we will provide you with the additional costs.

Which payment methods are accepted in the Online Shop?

Credit cards such as, Visa, Mastercard, American Express, Bank Cards will be accepted for payment.

How secure is shopping in the Online Shop? Is my data protected?

Yes, your personal information is protected and will not be released or sold. We value your privacy and have  taken steps to ensure you information is not compromised.

What exactly happens after ordering?

Your order will be confirmed via email sent to you, and will ship out to the designated mailing address within 24 hours.

Will I receive an invoice for my order?

Yes, once your order is placed you will receive an email that will include a copy of your invoice.

What is the Wild About Skin Return Policy?

100% Satisfaction Guaranteed

What if I want to return a product? 

Please contact us to request your authorization at

Phone: 800-893-9930

Email:  info@wildaboutskin.com

Please note that any shipping charges incurred on the original order will not be refunded., nor will the shipping charges for the return of any product be refunded.

Carefully package the items to be returned to avoid breakage and a box for shipping is recommended. Ship the return product back to the address provided in the return email you receive along with the authorization number.